Privacy Policy
At Hoopsie, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following information when you interact with our website or make a purchase:
- Name, email address, phone number, and shipping/billing address.
- Payment details (processed securely via third-party payment gateways).
- Order history and preferences.
- Website usage data such as IP address, browser type, and device information.
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Communicate order updates and provide customer support.
- Improve our website, products, and services.
- Send promotional offers, updates, and newsletters (only if you’ve opted in).
- Comply with legal requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share information with:
- Trusted third-party service providers (such as shipping, payment processing, and analytics).
- Legal authorities when required by law.
4. Data Security
We implement strict security measures to protect your personal information. All payment transactions are encrypted, and sensitive information is handled through secure systems.
5. Cookies
Our website uses cookies to improve your browsing experience, track preferences, and provide personalized recommendations. You can choose to disable cookies through your browser settings, but this may limit certain functionalities.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of promotional emails by clicking the unsubscribe link.
- Request details on how your data is being used.
To exercise your rights, please contact us at support@hoopsie.in.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
📧 support@hoopsie.in
📍 Delhi, India